"Create Transfer Document" task appearing incorrectly
As many if you may be aware, PEXA 7.1 was released on the 5th of Feb. This release brought about a number of changes and new functionality to the PEXA platform, but unfortunately also caused a defect on the Workspace Summary page which is causing a bit of confusion for our users.
When accessing your transfer workspace, you may see a task on your summary page to "Create Transfer Document", even when this has already been completed:
If you are unsure as to whether this task is actually outstanding, please firstly visit your Documents page. If a transfer is included in the lodgement case like the below example (whether it be Prepared, or In Preparation), please disregard this task. Only if you do not see a Transfer in this list should you proceed with clicking on this task and creating the transfer of land document in your workspace.
A fix for this issue has been prioritised, and is due to be rectified in release 7.1.1 (to be deployed the first weekend of March).
If you have any questions about this, please do not hesitate to get in touch with Support on 1300 084 515.
Re: "Create Transfer Document" task appearing incorrectly
Just providing an update on the above issue. I mentioned that a fix for this defect where the "Create Transfer Document" task appearing was due for release in the first weekend of March. The release has now been pushed out slightly, and release 7.1.1 is now scheduled for Saturday the 10th March.
Because of this, you may still see this issue intermittently over the course of this week. If so, please just keep following the above steps and checking your documents screen/your workspace status to see if this is actually required. Thanks for your patience!