Over the last 2 weeks I have left 3 messages for Joelle at PEXA to assist me as I want to lodge my first Caveat through PEXA, still with no assistance. I have attempted to attend to the lodgement myself today but it is not allowing me to sign. I have emailed PEXA this morning and have now been on hold for 7 minutes and have left a message for them to return my call. For the amount of time spent I would have prepared the paper Caveat written the cheque and typed letter to my lodging agent. Please explain why it is difficult to get assistance. I would like to think this would improve if we need assistance when doing an actual settlement. Let's hope the support improves if you want practitioners on board.
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