About IsaacK

IsaacK · ‎04-02-2019

Hi @CourtneyFitzgerald The "Settlement Held" status is as a result of when a line item in the Sources screen was unable to be sourced (ie unable to be debited and held by the associated financial institutions exchange settlement account). At this point the line item creator is notified and all other participants of a workspace will see the orange status indicator. Should this occur in any workspace you are involved with, please contact and inform the PEXA Member Support line on 1300 084 515. Regards, Isaac

IsaacK · ‎01-02-2019

Hi @kels_z A mortgage can be placed on a QLD title as long as there is no duplicate certificate of title issued. If a paper duplicate certificate is however issued, the Land Title must be surrendered to the QLD Land Registry before an electronic transaction may be lodged. Regards, Isaac

IsaacK · ‎01-02-2019

Hi @Aprilh Yes, If a mortgagee is registered on title, then invite the first Mortgagee on Title into Workspace as a Consentor. Regards, Isaac

IsaacK · ‎25-01-2019

Hi @SharonNortham Another common field to check is if any current/future correspondence address is set to a PO Box, a physical address is required instead. If after this you are still facing an issue, the Member Support line of 1300 084 515 can assist directly with the workspace. Regards, Isaac

IsaacK · ‎09-01-2019

Hi @Settlement (Connie), For an instance like this I would recommend you call through to our Member Support line on 1300 084 515 as it seems there is some information that may be missing in your transfer document. In Member Support we can assist by looking at the transfer document along with you to help identify where the discrepancy could be. Regards, Isaac

IsaacK · ‎24-12-2018

Hi @DZTS, Thank you for taking the time to provide feedback. PEXA are committed to working with the banks to ensure smooth transactions for all parties. Some of the initiatives we are currently working on include providing banks with their Transfer Guideline Adherence to identify areas of improvement in their work flow processes, running campaigns to increase Guideline Adherence for key metrics and technological developments through automation for payout figures and acceptance of invites. More information regarding bank updates and initiatives can be found here: https://community.pexa.com.au/t5/Bank-Blog/bg-p/BankBlog I hope this sheds some light on what we’re doing with the banks to improve your e-Conveyancing experience. Should you have any feedback for us on active workspaces, the Medallia Feedback tool is available on PEXA Exchange. Thanks Isaac

IsaacK · ‎05-10-2017

Hello Community! Today PEXA launched its fourth Hack Day with its theme of Connecting to Members! This is an opportunity to experiment on how we can get closer to members, better serve you and create actionable and ambitious ideas that exceed PEXA expectations. It's also a chance for PEXA people to work on something outside of our normal activities. We see this as a celebration of how we can push some boundaries, and accordingly decorate the PEXAplex with this in mind, as you can see below. Photo 1 of behind the scenes of the market place set up Photo 2 of behind the scenes market place set up Stay tuned as I post up more photos. Over and out

About IsaacK

Re: Settlement Held

Re: QLD Stand Alone Registration

Re: Lease Consent and Registration

Re: Invalid street address

Re: Duty Verification

Re: Always good to end the year with a settlement ...

PEXA Hack Day - Connecting to Members