About pallathr

Has there been any changes with the time frame to complete registration in South Australia? We have numerous cases where settlement has been completed on 31st Jan/1st Feb however registration is yet to complete. Our understanding is that SA has 48 hours time frame for PEXA registration. Is this not correct? This is causing a few issues with tracking the registration as the volumes are quite high where matters have not yet registered.   I had called up the titles office today and was advised they are currently looking at 29th Jan lodgements. Does this not defeat the whole purpose of electronic lodgement if every case is being manually assessed?   Keen to know if others are facing similar delays.   Thanks   ... View more

Hi team, I had called through to the support team on 01st June (took me 40 minutes to speak to someone) in regards to a lodgement issue which the Support staff was not able to resolve and raised an incident INC0163535. I have tried to call the Support number again which for obvious reason does not get answered and places me in the queue ( I had to hang up as I could not afford to wait for another 30 to 40 minutes). I sent couple of emails to the PEXA SUPPORT CENTRE email box on 04th June and again on 05th June but no response to either of the emails.    Is there an SLA to answer email queries sent to the inbox? I need somebody to call me and provide a solution to my query.   Regards, Raghu         ... View more