About JonTeh

Hello Community,   Victoria continues to lead the way in the transition to 100% digital conveyancing. Today, 90% of all lodgements are completed online in Victoria, and  1 August   will bring the state closer to that 100% milestone.   As per Land Use Victoria’s (LUV) compliance timeline, all documents  available in PEXA must be lodged online from 1 August, including transfers subject to complex stamp duty assessments, and all available residual documents.    T he following resources  will  assist you  with any questions or further information you may need.   SRO complex assessments   T he State Revenue Office (SRO) of Victoria  delivered  its Duties Online (DOL) solution  for complex assessments on 17 June, allowing  transfers requiring complex assessments to be settled and completed electronically.   Webinar   SRO Guide   FAQs   View a recording of the SRO’s complex assessments training webinar.   Read the SRO’s  page on helping you lodge complex transactions online.   Review our FAQs for more information on the complex assessment process. VIEW   READ   READ     Residual documents   Over 90 residual documents must be lodged in PEXA from 1 August with the  remaining documents available to lodge by 1 October 2019.   PEXA Help Centre   Guide to Residual Documents   Available Documents   View which residual documents are available online and how to create them.   LUV has provided  a  guide to lodging residual documents.   LUV has provided a list of all documents available to lodge via an ELN.   READ   READ   READ     Out-of-scope   For any lodgements that remain out-of-scope after 1 August, the ‘Request to accept paper lodgement form v2’ can be found on  LUV’s website .   Please note in addition to the above, the followi ng  transactions  are  also  out-of-scope:   T rans fer s   involvin g  an interest title or NICO title ; and   T ransfer s  that cannot be assessed for duty using the State Revenue Office’s  DOL  system.   If you have any queries, please don’t hesitate to contact PEXA or alternatively post in this community topic. ... View more

Hello Victorian Community members,   From 1 August 2019 all conveyancing transactions in Victoria available in PEXA will transition online, this includes Complex Stamp Duty Assessments and all available Residual Documents. See Customer Information Bulletin 187 from Land Use Victoria for more information here.   We have created this group to assist you to stay informed and up to date with all the changes coming to Victorian e-Conveyancing and encourage collaboration between your peers.   First up, make sure you are subscribed to these resources:   Land Use Victoria - Customer Information Bulletin - send an email with your name and email address to lv.cib@delwp.vic.gov.au with SUBSCRIBE in the subject line. State Revenue Office Victoria - Newsletter - Subscribe here   If you are not familiar with some transactions you can watch our recorded webinars here.   Looking forward to helping you and your firms through this transition. We will be moving some of the more popular Victorian topics to this group also.   Regards   Jonathan     ... View more

From 1 August 2019, Land Use Victoria begins its final chapter of its transition to 100% digital, when all remaining Victorian property transactions move online. As part of this transition, the State Revenue Office (SRO) of Victoria is delivering its Duties Online (DOL) solution to allow transfers requiring complex assessments to be settled and completed electronically. Therefore, as of 17 June 2019 you can retrieve and claim your transaction for complex assessment in Duties Online, ensuring you lodge the assessment request at least 30 calendar days prior to settlement. Once an assessment is submitted in DOL and identified as complex, the earliest possible settlement date will be returned from the SRO (30 calendar days from lodging with the SRO). The SRO has supplied a full list of complex assessments and is hosting multiple webinars in the lead up to 17 June. View a recording or register for an upcoming webinar here.   From 17 June 2019, we recommend lodging all duties transactions with the SRO 30 calendar days prior to settlement, whether it’s a simple/non-complex or complex assessment, to avoid any possibility of the settlement date shifting beyond the intended settlement date. For more information on complex assessments, please contact the SRO. Below are FAQs to further assist you with the complex assessment process in PEXA.   Visit our PEXA Help Center for assistance linking your Stamp Duty assessment with your PEXA workspace here.   What are complex assessments? A duties transaction, lodged with the SRO, containing supporting documents that requires manual examination is considered complex. What are simple/non-complex assessments? Simple/non-complex assessments are those that do not require manual examination. The vast majority (approximately 90%) of duties transactions are completed instantaneously via DOL. What happens if I do not lodge a complex assessment with the SRO 30 calendar days before settlement? Your settlement will be pushed back automatically to meet the 30 day requirement. Where will I see the settlement date returned by SRO? The settlement date returned by the SRO will be viewable on your Workspace’s Stamp Duty screen. Will the settlement date provided by the SRO populate automatically into my PEXA Workspace? - The SRO will only move the settlement date if the initial date is set within 30 days of submitting the assessment. If the settlement date is greater than 30 days, the date will remain as is. - If you do not have a settlement date applied to your Workspace, you must then input the settlement date provided by the SRO as normal. The settlement date provided by the SRO is viewable on your Workspace’s Stamp Duty screen. Can I manually change the settlement date submitted by SRO? The PEXA platform will not allow you to manually change the settlement date provided by the SRO. However, if for some reason the transaction rolls-over and does not settle on the predetermined date, there is a grace period of three business days. If the transaction does not settle within these three business days, a new assessment will be required, and an additional 30 calendar days will be added to the transaction.   If you want to settle on an earlier date than the one provided by the SRO you will need to request an escalation (see "What is the process for escalating a complex assessment?"). For an escalated assessment you can chose a date between the new earliest settlement date and the settlement date used when you submitted the assessment. Whose responsibility is it to manage the duty assessment? One Participant will take responsibility of the assessment i.e. a Participant representing one or more incoming (purchaser) parties in the Workspace.   In the case of an on-sale workspace (where there are multiple transfers in the same lodgement case) the final purchaser is responsible for submitting the lodgement case assessment in DOL, which includes all transfers in the workspace. Please note the final purchaser will require the Digital Duty Form ID for each transfer.  When should I claim a simple/non-complex duties with the SRO? We recommend lodging/claiming with the SRO 30 calendar days prior to settlement whether it’s a simple/non-complex or complex assessment to avoid any possibility of settlement date shifting beyond the intended settlement date. When should I submit complex lodgements with the SRO? You must submit all complex lodgements with the SRO at least 30 calendar days prior to settlement to avoid any possibility of settlement date shifting beyond the intended settlement date. What is the process for escalating a complex assessment? In DOL, select ‘Urgent assessment request’ from the drop-down list of supporting documents when lodging and provide: • Reason for an urgent assessment. • Settlement date. • Submission/covering letter as to the duty/exemption claimed. • All relevant supporting documents as per the Evidentiary Requirements Manual. What does the complex assessment process look like it PEXA? Visit this step-by-step guide for more information. ... View more

Hi Community,   Very excited to announce the Victorian State Revenue Office updates to the Land Tax Clearance Certificates. You can now pay the tax listed on land tax clearance certificates by credit card or BPAY. This continues the move to convenient, online payment options. From 27 March 2019 you will also be able to pay the tax listed on land tax clearance certificates via PEXA. To do this: 1. Navigate to your Financial Settlement Schedule 2. In the Destination Funds Details section, select Land Tax Clearance Certificate Liability Payment from the dropdown (this will allow both the proprietor on title and incoming proprietor to see the BPAY reference in the FSS) 3. Select an Associated Subscriber (your counterpart in the workspace) 4. Enter the biller reference number located in the Payment Options section of your clearance certificate 5. Enter the amount you are paying and select Save * Please ensure that the BPAY Reference Number is correct as provided by State Revenue Office Victoria. PEXA does not validate the BPAY Reference Number details provided. Any error in these payment details may result in the delay of processing the payment of funds.   ... View more

Hi Community, I’m pleased to announce that from 17 December 2018, a number of changes to PEXA’s Notice of Acquisition (NoA) will be released. The updated NoA will now include the field ‘Lot and Plan’ among others. Your feedback has been instrumental to these upgrades and a full list of changes can be found below. PEXA’s updated NoA document will be officially available from Monday next week and will include important fields required by councils and water authorities. These additional fields remove the need for external NoA generating software, helping ensure a streamlined experience.   How to access the NoA Go to the documents page of your PEXA workspace, click the Notice of Acquisition cog and click “View” The rendered NoA Document will be displayed: Finally, right click on the document, print or save to PDF and email to the relevant local council Thank you for your feedback. Please continue to share your ideas and suggestions as we are always looking to improve our services for you.   List of NOA changes VIC stylesheet with the following fixes Transferor’s Representative Details (Name, Telephone Number / Email Address) now shown Lot and Plan Numbers are now shown The ‘Address for Future Correspondence’ and ‘Address at Time of Transfer’ values are no longer combined, i.e. they are now correctly mapped as the current and future addresses Multiple Titles are now reflected to NoA Cheers Jonathan   ... View more

Hi Community,   Victoria is leading the country’s transition to 100% e-Conveyancing. Currently, the majority of transfers in the state are being completed through PEXA, enabling benefits to flow to all parties including consumers. Industry is now focused on enhancing the quality of interactions between parties transacting online. The following tips are designed to support you in streamlining this experience.   One | Follow the Transfer Guidelines The Transfer Guidelines assist PEXA members in the timely and successful completion of PEXA settlements. They have been developed through industry-wide collaboration to meet the needs of all PEXA members. An important guideline for practitioners who are acting for the purchaser is the provision of the Total Funds Required to Settle five business days before settlement.   This is the sum of the adjusted balance due to the Vendor (from Statement of Adjustments), all lodgement fees, stamp duty, the PEXA fee, and your professional fees (if payment is required at settlement). In other words, it's the total amount payable by the purchaser.    Two | Refer to Bank Transfer Checklists Some banks, including the major four, have posted a checklist of recommendations to guide practitioners through interdependent tasks in a workspace. See links below. Find out where and how to send a Discharge Authority (DA), how to contact the bank if you have an issue, special provisions for business lending, additional information to include in invitations, and further details regarding provision of shortfall funds and collection of surplus funds by mortgagees. NAB Checklist ANZ Checklist Westpac Checklist CBA Checklist Suncorp/FMS Checklist   Three | Send invitations early The Transfer Guidelines recommend that invitations to an Incoming Mortgagee and/or Mortgagee on Title be sent a minimum of ten days prior to settlement. Banks have indicated that they require at least ten days to complete all necessary internal processes.  The tasks that participants in a workspace are required to complete are tightly inter-reliant and dependent on timely and accurate completion for a successful settlement. When this doesn’t happen, the root cause is not always apparent. For example, what looks like a delayed signing of the Financial Settlement Schedule (FSS) by one party might have been caused by a late change to a financial line item by another.   Note: When inviting a bank to complete and lodge a nomination of an electronic Certificate of Title (eCT) in Victoria, please invite them in the role of CT Controller (not Mortgagee on Title) to avoid requests landing in the wrong queue. It’s also important to include the tasks you’d like them to complete and the nature of the transaction in the invitation notes.   Four | Have productive conversations The PEXA conversation tool works most effectively when used exclusively to provide or request information that is not already available in a workspace. Avoid using it to a) Inform other participants of tasks you’ve completed and are expecting them to complete; b) Advise that the DA has been sent (use the checkbox and upload the DA into the ‘Files’ tab); c) Inquire about the status of loan documents (refer to checkboxes); d) Send unnecessary messages (for example, asking other participants how their day is going); and e) Send messages to all participants when only relevant to some (this could compromise the privacy of your clients). Larger financial institutions can manage over 1,000 conversations per day. For every conversation, select a relevant predefined category to classify your message as this helps them to allocate messages to the right team and increase the speed of response.   Five | When using PEXA’s Source Account, provide cleared funds three business days before settlement PEXA’s Service Charter (section 2.4) requires cleared funds to be available in PEXA’s Source Account no less than three business days before settlement day. For the month of September 2018, 79% of deposits made into the Source Account by clients of Victorian conveyancers were made fewer than three days from settlement. If cleared funds are not available early, parties may be impacted by a delay in settlement; unnecessary stress for practitioners and clients; and an overall negative online settlement experience which could’ve easily been avoided. Conveyancers may consider over-estimating the amount of funds required to be transferred to the Source Account and recommending to their client that they transfer the estimated amount. The surplus funds can then be disbursed back to the client via the FSS. The sum deposited into the account must match the source line item created in PEXA. If not, it will be difficult for PEXA to identify the funds received, which may cause a delay in verifying them in time for settlement. In circumstances where funds are transferred into the Source Account within three days of settlement, the availability of cleared funds for settlement cannot be guaranteed. Note: Funds can only be received electronically. Deposits made by cheques or cash are not accepted.   Six | Verbally confirm bank account details It is recommended that you confirm all important information verbally with your clients, especially bank account details before entering them into the FSS. A benefit to consumers of settling using PEXA is that vendors may receive quick access to cleared funds. The timing of receipt will vary between financial institutions. For example, funds from settlement can appear within minutes or in excess of 24 hours.     Cheers Jonathan Teh  ... View more