About HeatherC

Thanks, @Morri, for sharing your thoughts.    We've popped a few reminders about use of the conversation tool here, though are always happy to hear other thoughts from our Members on best practice.    Heather ... View more

Hi @markh,    If the settlement is occurring through PEXA, the duty assessment will need to be linked to the relevant workspace. My colleague, @JonTeh has written an article about this here which may be of use.    Heather ... View more

Hi @SF1,      Thanks for your question.   It would be great to understand the type of actions as a Subscriber Manager you would like surfaced.   At this stage, there is nothing of scheduled with any certainty, but I’d encourage you to post the specifics of what you’d be interested in in the Ideas & Suggestions section of Community – it would be great to see what other PEXA Members think so we can scope out what this may look like.   Heather   ... View more

Hi @downingr,    The 1 October compliance date does not apply to those who are representing themselves in a conveyancing transaction. The Registrar's Requirements (available on Land Use Victoria's website here) are applicable to lawyers, conveyancers, ADIs and ELN Subscribers (PEXA Members). If you are involved in a transaction with someone who is self-represented, the transaction will need to be completed in paper.    Heather ... View more

Hi @Wendi,    Thanks for your feedback - I can certainly understand how you feel.   We'd love to hear your thoughts on what you'd prefer to hear while you wait to speak with one of our consultants, so please let me know your thoughts.    When I called my car insurer last week, they had jokes interspersed with their hold music, which was a new experience for me! Not sure that we'd go down that path, but please share your preferences with us and we'll see what we can do.    Heather ... View more

Hi @goolwaconveyancing,    Can you outline the jurisdictions in which all of the properties in the chain are located?   Thanks. ... View more

A warm welcome to our new trainers! And a very special call out to @kristy_mc from Southern Cross University - the next generation of practitioners in Queensland will be well-equipped for the future.  ... View more

Hi @EJConvey,    The Responsible Subscriber will need to review and make any necessary edits to the Lodgement Instructions prior to signing. If there is an Incoming Mortgagee, this is their task to complete; if not, the Incoming Proprietor will be responsible.    Something to check is whether the order of lodgement is correct - if there are multiple documents in the lodgement case, they need to be positioned in the correct order for the Land Registry to accept and process (for example, a Discharge of Mortgage will need to appear prior to a Transfer).    If you are still encountering difficulties, please contact our Support Centre.    Heather ... View more

Hi @PatriciaGalea,    There is some information here to help you verify your accounts.    Thanks,  Heather ... View more

What a wonderful initiative, @amyg - a true example of industry leadership in Queensland. I am so glad to hear this won't be the last of these events! ... View more

Hi @AbigailTBC, @Jodie_5, @JoannaBirch,    PEXA co-hosted a webinar last week with Land Use Victoria just last week (the recording is available here) to answer a collection of frequently asked questions, of which this was one.    One of the points Paul made in response to this query was that the concept of Certificates of Title - paper, electronic or otherwise - in Victoria has a limited lifespan, and they will likely be retired in a couple of years' time. This has occurred in other jurisdictions, such as South Australia.    In the meantime, as Land Use Victoria maintains the register of titles, they will be your best contact if you need to check what eCTs you are the controller of.    As you have mentioned above, we understand a number of law firms and conveyancing practices are maintaining records internally regarding what eCTs they control similar to their records of paper titles held on-site for clients.    Please let me know if you have any further questions.    Heather ... View more

Hi @Clarkee,    Email communications have been issued to all of PEXA's Victorian members.   We are working closely with Land Use Victoria to identify the issue, and will provide an update shortly.    Heather     ... View more

Hi @TisherLiner,    Some Victorian workspaces are displaying this message this morning, and we are working through this issue.    In the meantime, if you un-sign and re-sign your documents, the message should disappear. There is some information here on how to do this.    Heather ... View more

Hi @vivienne,    Some financial institutions, particularly non-ADI lenders and foreign banks, have their mortgage processing completed for them in PEXA by a panel firm, or firms, so are not themselves PEXA Subscribers. If they have given us instructions as to who these firms are, we update our   Qualifier Tool, so you know who to invite into a workspace.    With mortgage-related mandates being in force in Victoria, New South Wales, South Australia and Western Australia, it is likely all lenders are transacting in PEXA directly or via a panel firm.    Hope this helps.    Heather ... View more

Hi @Luiza,    The source of truth is always the current version of the Registrar's Requirements for Paper Conveyancing. We are working to Version 4 at the moment, available on Land Use Victoria's website here.    We also have a quick guide on Community here, which shows the compliance dates for various instrument types across the country.    Heather  ... View more

Hi @KarenL,    The source of truth is always ARNECC's website. You'll find the current version on the Forms page.      Heather ... View more

Hi @Jon,    We have a great thread here on all things relating to the 1 March mandate in Victoria, including a statement from Land Use Victoria confirming the following -    Basically the standalone transfer will be assessed for lodgment through the conditions set out in the Registrars Requirements Version 4 and keeping in mind the exceptions listed most recently in Customer Bulletin no 175 published in February 2018.   If these matters confirm for the registrar that this matter should be lodged electronically then the paper document will be refused from acceptance and will need to be created and lodged via the electronic channel PEXA.   If you have completed the settlement of a standalone transfer in paper that should have settled via the electronic channel, you will need to open a workspace in PEXA, invite in your counter-party, create your documents, assess and pay stamp duty through Duties Online (in contemplation of a PEXA settlement) and follow the matter through to completion.    We have some great information here to help with completing a transfer in Victoria, but don't hesitate to reach out to your PEXA Direct Specialist if you need further assistance.    Heather ... View more

Hello, @Johnny,    My understanding is that this transaction proceeds in the same way as any other transfer that is effected through PEXA. You may wish to add a Dealing Requirement to your Lodgement Instructions as follows -      but this is not a fundamental requirement of the registry, nor do you need to provide them with a copy of the orders. You should, however, retain a copy on file as they may be required in the event that a compliance examination is conducted on the matter.    I hope this helps.    Heather ... View more