I also agree. I am in the middle of a quite horrendous linked settlement. Getting absolutely no help from the bank nor the bank's rep in South Australia. No one seems to talk to the other. I have had to put off a settlement today as critical information was left to the last minute, was promised that I would hear from someone today from the Bank relating to a charge and have heard nothing as yet. Settlement was for 2pm. I sent conversations and called parties all day yesterday, what a waste of time. Now I'm getting nothing back from another bank - all I want is for them to agree to the new dates and times of settlements. Arrgghghhhhh
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