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11-10-2019
12:51 PM
4 Likes
Thanks Morvanna, that agrees with my own inquiries with the Titles Registry and answers a question that is otherwise not immediately apparent. The Subscriber Representative must satisfy themselves of the capacity of the client agent to act as agent for the client under the power of attorney. Conduct VOI on the client agent. Client Authorisation to be given by the client agent. No requirement for the power of attorney to be registered. Even though not a requirement, for an incoming proprietor I would also like to see some identity documents for the client (in addition to VOI of the client agent) to make sure that the names being registered are the legal name of the client.
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30-08-2019
01:04 PM
Can anyone please assist me as to whether a transfer by an attorney (the proprietor on title does not have capacity) can be done in Queensland. I was unable to find anything in the Help documents.
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20-08-2019
02:00 PM
3 Likes
I have searched Community high and low and can't find documentation which explains the categories for Destination Funds. The details for some categories are visible to the other party, and for others not. BPay is available on some categories, but not for others. Can anyone assist with comprehensive reference documentation on the destination categories?
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06-08-2019
05:49 PM
14 Likes
Liz Dann, Registrar of Titles and Registrar of Water Allocations made comments at a recent QLS Conveyancing Conference regarding a roadmap for electronic settlements. If I understood her comments correctly, a roadmap is not on the agenda because it is not supported by QLS for reasons around multiple ELNO's and interoperability. I have taken the time to email policy@qls.com.au attention the Property and Development Law Committee to express that if that is the QLS position then it does not represent this member who would like to see a roadmap so that the efficiency gains of electronic settlements can be realised.
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25-06-2019
04:33 PM
2 Likes
Thank you to Morvanna Jones. It can be done as follows: “Administrator Tools” “Manage Workgroups” Action Cog next to Primary Default Workgroup – “Manage Workspaces” I must say that I have been very impressed by helpfulness of PEXA staff overall.
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25-06-2019
11:12 AM
1 like
At present an admin can't filter workspaces from the dashboard based on the workgroup the workspace is allocated to. I suggest that would be a useful feature.
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21-06-2019
03:20 PM
6 Likes
PEXA brings superior efficiency and security to our settlements and makes it easier to solve the logistics of problem settlements.
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04-03-2019
04:55 PM
5 Likes
I would like to see a feature to be able to test a digital certificate. There is a tool which checks if the software is installed correctly. In almost every situation where I have had to manage digital certificate issues, this test is passed okay and the issue is something else. I had a new user where we spent hours trying to crack "There is no digital certificate" when trying to sign to discover there was a middle name missing in the profile. Of course, this all happens when we have a settlement looming. It would be helpful if there was a test in the platform that requires digital signing that could be used ... well ...for exactly that purpose. To test digital certificates and make sure they are all good and problems resolved, PIN works fine, etc before the user is engaged to digitally sign a live transaction - more often than not under some pressure regarding time constraints.
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04-03-2019
04:46 PM
At present, a subscriber manager can't tell from a user profile whether or not the user has a digital certificate, or the expiry date of the digital certificate. At present, this information has to be manually requested from PEXA support. I think it would be a helpful feature for subscriber managers to be able to see in the user profile whether or not a user has a digital certificate and the expiry date of the certificate.
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04-03-2019
04:42 PM
You can act for both buyer and seller in PEXA by adding additional roles. However, you can't assign one workgroup to one role and a different workgroup to the other role. There is a single point for configuration of email notifications which is global across both roles. Also, there is a single Conversations section and conversations are not separated for the two roles. The result is that any other Chinese wall is defeated by notifications and conversations being globally visible to both sides. I would like to see the platform so that conversations are not global for a workspace but are separated for each role within the workspace, and likewise for email notifications.
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06-02-2018
12:26 PM
4 Likes
When representing both a buyer and a seller, the platform links to a single Workgroup. If we have different people (in different Workgroups) looking after the buyer and the seller then the platform does not allow us to allocate the buyer side to one Workgroup and the seller side to the other Workgroup. Could this please be considered as a feature for future releases.
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25-01-2018
04:55 PM
The VOI standard allows Australian passports which are expired (within two years). It seems Australia Post does not accept expired passports. Apparently ZIP ID do accept expired passports. Also, Australia Post do not witness the signing of the PEXA client authorisation and ZIP ID apparently do.
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10-01-2018
02:25 PM
4 Likes
When we use PEXA to lodge a priority notice only (no financial settlement) we need to obtain a copy of the lodged priority notice and a copy of the lodgement details. At the moment, we click on the gears beside the priority notice, and View, and then in our browser right click to print (to Adobe PDF). It would help if you could eliminate a few of those steps and when we click on the gears there could be a “View as PDF” function. To get the lodgement details, we click on the arrow to the left of the document type and that reveals lodgement details. The only way we can get a copy of that is to take a screen dump. It would help if when we click on the gears beside the priority notice if the “View as PDF” function proposed above also included as a second page the lodgement details.
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