About TheDoctor

g'day @DMc  Yep, sorted. Internal IT issue. No idea what it was or how it was fixed. You know how those IT guru's can get. But they got the job done, that's the main thing.   ... View more

G'day DMc, what are you doing logged on this early on a Sunday morning mate. What is it 7am?   Yeah, I have also emailed PEXA Support. ... View more

I am getting constant 403 errors when trying to log in.  I have cleared cache etc.  still no luck.  Using Chrome but have also tried IE with same result.   Have been able to push through it with a few attempts until today. Now cannot get in at all.   Any suggestions? ... View more

pexxa 3.20am "Hi there" - should know my/our name faliure email link to login - I would expect to be advised to login as normal no formal compliance clauses at base of email     ... View more

BUMP   Interested in a PEXA answer here.   I was also of the understanding that Conversations would prevent auto-archiving after 120 days. Is that incorrect? Do we need to create/remove or sign a document to keep the workspace active?   ... View more

Hi @DianaR    Unfortunately you will need to perform a resupply. The TAC just checks for activity, it doesn't update the Land Title details in the workspace. The only way to do that is a resupply. ... View more

I remember doing a settlement with @concise Conveyancing many, many moons ago, in the early days. Who knows perhaps it was their first one. I remember helping each other through the process via Conversations in PEXA. ... View more

Hi @Marisa    I believe it works exactly the same as it would have on paper. If the caveat is absolute, or restricts the registration of any of the settlement documents, then the caveator will need to be in the workspace to provide their consent. If the caveat would not prevent your transactions in paper, then it should not prevent a PEXA settlement either.    Interested to hear the thoughts of others.   ... View more

Correct @SusanH , so you should have two separate paper mortgages as well. One mortgage for each workspace.   ... View more

If the Title is unencumbered then you can create the workspace as Incoming Mortgagee. No need for a role for Proprietor on Title in the workspace.   Exactly the same as if an FI was lodging a mortgage, they are effectively the Consentor.   ... View more

Hi @TMcMillan    You said that the loan was cleared a while ago. I suspect they already have a paper discharge of mortgage, from before mandating, and want to lodge that paper discharge.   I would have thought they could still process this via PEXA though, if they chose to.     ... View more

I believe you can do all of these on the one workspace. The key is to make sure that the document order is correct on the lodgement Notice.   ... View more

When you sign your documents , one of the statements you are attesting to is that you have satisfied VOI. No need to upload the evidence though, you keep that for your records.   ... View more

Hi @lasalawa  & @TJ    Will the same Subscriber ID be used? (i.e. is it just a name change in PEXA) Or, will it be an entirely new subscriber? Thinking about impacts on any integrations.   ... View more

Hi @KristyLacey    Live Lawyers are a PEXA subscriber. Subscriber search shows their phone # as 07 3017 8884 On the web I also found an email address: contact@livelawyer.com.au     ... View more

Hi @Paulapexa    It may depend on why the name on title is incorrect. I believe that if it is due to an LRS error, that must be corrected physically.   Whether that is a valid reason to settle physically or not, I don't know. Hopefully someone @ PEXA can answer that. ... View more

Hi @ghammer    For refinance scenario, each subscriber is responsible for their own PEXA service fee.   The exception is if it is a Fast Refinance, in which case the Incoming Mortgagee covers both subscriber's service fees.   ... View more

I'm interested in this one too. ... View more

I reckon you should feature @DMc  ... View more

Hi @TammieTMB    I don't think there is any formal process specifically for Discharge Settlements. There is a guideline to use Conversation for escalations unless it is extremely urgent, in which case a phone call is warranted.   If I need to request an escalation from an MOT, in a refinance, I would send a conversation with a brief explanation why it needs escalating. I would also be fully understanding of the MOT position and possibly inability to meet the request.   We did trial an auto-escalation process with one other FI at one point. It was not PEXA initiated, just an understanding between the two FI's on refinance settlement only. It worked in general but ultimately was not adopted. ... View more

Hi all,   Just a bump  for this. Please add any more questions. We will continue to monitor this thread and attempt to answer any queries. ... View more

Hi @sarahp    Not sure about Rural Finance as Mortgagee on Title. Rural Finance as a Brand or Loan Originator are handled by Bendigo & Adelaide Bank but I believe Bendigo then shows as Mortgagee.   Sorry I can't be of more assistance.   ... View more

Hi all,   We'd love your ideas on how to improve communication between Banks & Practitioners.   We commonly use PEXA Conversations to communicate. Is this the most suitable methods, do you have any alternatives or preferences.   ... View more