Hi I have read the ARNECC notes several times and I am aware that it is best practice to have the CAF signed when the VOI is completed, understood. I am also aware that ZIPID will ensure this is conducted correctly. However, in circumstances where the CAF was not signed at the time of VOI, what are reasonable steps. I have seen in another thread someone asking if this can be done with a JP? This was again answered by pointing out the ARNECC practice notes. I currently have a situation where my client has done a VOI (in 2016 but still within the accepted 2 year time frame) for another transaction. I did not require a CAF for the first transaction, it was a paper settlement. This time we intend on settling electronically via PEXA. How would I reasonably confirm that my client signed the CAF (not possible for her to come in to my office due to interstate location) as she does not need to re-do her VOI?
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