About JulieKhoo

When opening a PEXA Workspace, an important step is to verify that the information returned from the Land Registry is accurate. This information will be visible on the Land Title screen.   The good news is, that post opening the Workspace, an automated Title Activity Check (TAC) on the land title will be performed periodically , made possible by the digital integration between PEXA and the respective Land Registry. You will be notified should there be any activity identified on the title.   Sometimes, when activity is detected, the information displayed on the land title screen may require updating. A common example is when the TAC indicates that a survivorship or transmission has been lodged and there has been a change in proprietorship. Note that in this particular situation, the Land Title information requires updating in order for lodgement verification to be successful, and for settlement to proceed. Please note that an Information Re-supply is only required when the change in title particulars will prevent lodgement. So, before you request an Information Re-supply, check your TAC to help you decide if you need one.   Should you request an Information Re-supply, a fee of $5.50* will be debited from your fee paying account as per the Pricing Schedule.   *fees are waived until 28 February 2019 ... View more

Hi Community,   During the Australia Day public holiday, that falls on 28 Jan 2019, financial settlement will not be available. Lodgement will still be available in Victoria and New South Wales.   To help you prepare for the holiday period, planned outages and more, please refer to Calendar: Releases, Planned Outages & Public Holidays ... View more

Hi Community!   The new PEXA Marketplace is alive and well, offering members in NSW, the ability to purchase a title search through one of our partners – either Equifax or CITEC – with information mapping directly into your PEXA Workspace.   The Marketplace will shortly expand to include additional title search providers as PEXA partners with existing market participants to provide you choice, transparency and efficiency in completing a property transaction, ultimately allowing you to reduce your client’s disbursements.   Login to Marketplace through PEXA Plus using your PEXA login details.   The Marketplace is now live in NSW and will roll out in VIC, WA, SA and Queensland in 2019.   Susanne Mosely, Managing Director, Hunter Legal & Conveyancing talks about her experience in using Marketplace.   How long have you been using Marketplace? I started using Marketplace when PEXA began the pilot programme last year. What peaked your interest to participate in the pilot? We love working with PEXA and are really interested in their growth. We have seen how going digital has benefited our business and clients, through increased efficiencies and better pricing. We are definitely 100% supporters of e-Conveyancing and want to use PEXA more. Tell us about your experience in using Marketplace Marketplace is so easy and convenient to use. We love the fact that there is transparency in price and that it is competitive as well. It was great to be a part of the pilot programme, to have the opportunity to shape a product that meets both our and our client’s needs. The PEXA team have been very open to the feedback we provided – and have always managed to find a solution. We have been very impressed at how quickly the team troubleshoots and makes changes for smooth, faultless usage. Have you seen any benefits to using Marketplace in your organisation? Definitely. Pricing is far cheaper than the alternatives we’ve been using. This really helps as it reduces our disbursements for our clients. Our clients are so much happier when we help them save. Do you think it’s important to have price transparency in the market? Why? Definitely. It’s important because our quotes can be more accurate and are able to reduce any surprise costs at the end. What would you like to see in the future? It would be great if we could do everything digitally, from stamping to settlements. We, at Hunter Legal & Conveyancing, would love to utilise PEXA for all aspects of a conveyancing matter. Have a question? Refer to this article for frequently asked questions on Marketplace, or post your question below. ... View more

Hi Community,   Available through PEXA Plus, Marketplace provides members with choice and price comparisons across a range of services and providers. To help introduce you to this exciting new product, we’ve compiled a list of frequently asked questions below.   Can’t find the information you’re looking for? Reply to this post and we’ll get back to you as soon as possible.   What is Marketplace? Marketplace sits within PEXA Plus and provides members with a set of products and services that are used to perform a conveyance such as property information searches. Marketplace will provide open access, price transparency and comparison across services and products required for property transactions. Who can access Marketplace? Marketplace is currently available to all NSW members. It will roll out to VIC, WA, SA and Queensland in 2019. Stay tuned for more information! How can members access Marketplace? NSW members can access Marketplace from PEXA Plus. Login to PEXA Plus using your PEXA login details – we recommend using Google Chrome.   For more information on PEXA Plus and the rest of its features, please refer to the FAQs. What does PEXA Plus Marketplace offer today? Today, we offer property searches from Equifax and CITEC Confirm. We plan to expand this to other tools soon. How do I order a property search from Marketplace? Refer to this article on a step-by-step guide on ordering a property search on Marketplace.  Will there be any other providers for ‘property search’ in Marketplace? Yes, the PEXA Plus team is working hard to bring other information search providers within PEXA Plus Marketplace and they will be announced soon. Will PEXA offer any other services apart from ‘property searches’ via Marketplace? PEXA is committed to provide best e-Conveyancing experience for our members and we are constantly looking at how to offer more value. .     We are working on enabling new services via Marketplace and are looking to include additional services offered.   ... View more

Hi Community,   From Christmas to New Year’s Day 2019 lodgement will not be available in Queensland.   To help you prepare for the holiday period, planned outages and more, please refer to Calendar: Releases, Planned Outages & Public Holidays   Please note that during this period, PEXA’s Support Services will be available from 27-31 December.   On behalf of everyone at PEXA, we’d like to wish you a safe and enjoyable festive season.   Cheers, Julie ... View more

  Good news for members in New South Wales! During daylight savings, two additional settlement slots have been made available: 6:00 p.m. and 6:30 p.m.   Over in Western Australia, settlement rebooking cut-off time will be at 1:00 p.m. More information can be found here.   Daylight savings runs from 7 October 2018 to 7 April 2019. ... View more

PEXA Plus is a new gateway to transacting property online. This features interactive workspace overviews, widgets and a more streamlined way to review your upcoming matters. To help introduce you to this exciting new product, we’ve compiled a list of frequently asked questions below. Can’t find the information you’re looking for? Reply to this post and we’ll get back to you as soon as possible. What is PEXA Plus? PEXA Plus is PEXA’s gateway to transacting property online, offering our members a simple overview of their workspaces, easy access to help content and the ability to renew PEXA Digital Certificates. This product was developed based on feedback from members for a tool to help improve their overall experience. In the near future, PEXA Plus will include Marketplace, a platform that provides members with a set of products and services that they use to perform a conveyance such as information searches, contracts and verification of identity (VOI). Marketplace will provide open access, transparent pricing on all products deliver greater efficiency through greater integration with PEXA workspaces. When will PEXA Plus be made available to members? PEXA Plus is available to all members. Why should members use PEXA Plus? PEXA Plus is a gateway that offers members a quick view of the date and status of upcoming settlements and direct access to PEXA workspaces to prioritise and action the most immediate ones. Colour coordinated priorities help members arrange their tasks more efficiently.   PEXA Plus also features learning checklists, provides search capabilities for help articles, videos and FAQs from the e-Conveyancing Community, helping members increase their proficiency as more and more transactions are completed online. Subscriber Managers are also able to renew Digital Certificates through PEXA Plus.   These features aim to provide members with additional benefits from improved efficiencies. This is the start of a journey that will transform your e-Conveyancing experience. PEXA Plus is an evolving product and we invite members to keep providing us with feedback for us to continue to improve the overall experience for all. How do we renew Digital Certificates using PEXA Plus? If you’re a Subscriber Manager/Administrator at a legal/conveyancing firm and have been informed of the need to renew Digital Certificates within your organisation, you may do so through pexaplus.com.au. For more information on renewing Digital Certificates, please refer to the frequently asked questions on the e-Conveyancing Community. How can members access PEXA Plus? PEXA Plus is accessible on pexaplus.com.au or via single sign on from the PEXA workspace. How much is PEXA Plus? PEXA Plus will be made available at no additional cost to all PEXA members.   Marketplace will also be made available to all members.  Individual products and services will be priced by providers and purchased separately. What is Marketplace? Marketplace sits within PEXA Plus and provides members with a set of products and services that they use to perform a conveyance such as property information searches. Marketplace will provide open access, price transparency and comparison across services and products required for property transactions. When will Marketplace be launched? Currently Marketplace is live in NSW. We are looking to gradually roll out Marketplace nationally in 2019. ... View more

Hi Community,   CBA PEXA settlements have been impacted today due to technical incidents however actions are underway to resolve the issue, with settlements expected to be finalised by close of business today.   CBA is actioning transfers as a first priority.   Regards, Julie ... View more