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I agree - an email should be sent when now we have to wait on PEXA to upload the corrective payment. I like the old system better ... View more

1. Lisa Dowie usually uses practitioner@pexa.com.au 2 pexa with xx as email address 2. Lisa Dowie does not do failed payments 3. The Pexa logo is not fitting on the page 4. Use the link in the email to log in 5. Log in immediately 6. Loose access to your account 7. Payment failure  .. not referred to previously .. it is corrective payments 8. Sent at 3.20 am ? 9. " Hi there" to relaxed .. normally it is Hi Michelle   ... View more

Just somthing about the launch promotion  .. it says watch video .. but it scrolls down ... there is no video ?   Also re MoT and IM .. changing settlement date and time ... inevitably results in panicky clients calling (Gadens afternoon settlements especially). Are we able to set "user options" to select how much info our client receives ? ... View more

I am thinking that after a Settlement goes through, I do not always log back into PEXA, so I may miss the need for a corrective payment  - perhaps an email should be generated to advise of a corrective payment requirement also ... View more

Thank you, Community Managers, TJ, PEXA and all the superusers  - what a marvellous tool for all PEXA users. Would have been lost in the early days without this platform - all of you - love ya work ! ... View more

They could bring on a "national mortgage" but not a national discharge authority ? I simply hate getting elderly people in my office to complete the "online discharge authority forms" We are all after the same thing - a Discharge of Mortgage from a lender - it cant be that complex ?   If it is that complex - then they should be getting the Banks to do them ... ... View more

Happy Birthday to all the Superusers and the wonderful team who assist us on the PEXA community ! ... View more

windows defender .. does this qualify - ? I am upgrading to windows enterprise E3 ?   ... View more

Congratulations  to the superusers 2019 ! ... View more

So much easier than lining up in the bank and getting bank cheques on the way to the Settlements room - hoping to get a park ! ... View more

Well done  - it is so easy to do ! ... View more

In SA we pay per document - ie One discharge two mortgages = $163.00  & in paper  - in PEXA - Two separate discharges  $163 x 2 =  $326 @BGoodwin wrote: Sorry I answered now    Hi Michelle. Normally the lodgement fee is per mortgage being discharged, even if they are on the same document. Unless of course SA is different to the eastern States. i.e. Discharge 2 x mortgages = $326   Hi Clara. In PEXA I believe you need to create two Discharge of Mortgage documents even if both Mortgages are on the one title i.e. one for each Mortgage. Total fee is still $326   Cheers   ... View more

Extra Registration fee for two Discharges - in SA that is an extra $163 - on paper the two mortgage numbers (if the same mortgagee on title) can be put on one discharge  ... View more

Two Victorian matters  second one of these is our client PoT with Bass Coast Conveyancing - then same client is incoming proprietor in SA   St George (bank of Melbourne) is substituting security on Vic property with purchase in SA - all due 1/10 - victorian properties can't change Settlement - St George wont set up substitute security for term deposit for one day - the PoT of SA Proprietor is not Pexa friendly - we have convinced them must be PEXA for these settlements..   Trust this makes sense ? ... View more

Thank You Emily, TJ., PEXA, and fellow superusers, Adelaide had a fabulous PEXA Roadshow today ..feeling hopefull .. a mandate for stand alone transfers will be set soon in SA ... bring it on !! @EmilyBillingwrote: Hello Community,  A few of you may have noticed this new symbol  next to some of your peers names, these are our 2018 Community Superusers, our superstars of the e-conveyancing Community :)  @goolwaconveyancing @BGoodwin @LawyersConveyancing @jgusew @LG @nicolalambrakis @TheDoctor @DMc @Morri @Clara Last Thursday and Friday we hosted 8 of the 10 Community Superusers at the PEXA office in Melbourne. The group arrived in Melbourne from all around the country Thursday afternoon before meeting @TJ, @AnnaHardie, @HeatherC, @GeorgePolus, @Marty and myself for a night of food, drinks, and painting! What masterpieces... Frog Genius Friday was a big day, with a special Superuser morning with coffee, passionate conversation between the group, a workshop with our Practitioner team to learn about the Agile way of working, a future of Community discussion, chat with our Chief Product Officer on the future of PEXA, and finishing up with an Artificial Intelligence   presentation! After lunch the group joined over 100 members who attended the   PEXA Member Open Day, and participated in a PEXAplex tour, product marketplace and more. It was such a high energy day, and we are so lucky to have this group in the office! I know our teams loved meeting you all, and putting faces to the community avatars and nicknames we all engage with :)  Say a big hello if you see a superuser in the Community and you never know who might be next in the superuser list! The Superusers with PEXA CEO Marcus Price Cheers Em   ... View more

Thank you Amanda,   We are forever grateful for your assistance and encouragement - it has been exciting to watch PEXA grow and become more user friendly in the past 18 months too.   Hopefully one day soon they will announce a date for mandating - I'm tired of people declining PEXA.!!   Love your work  Michelle x @AmandaSoames wrote: If PEXA workspaces were frequent flyer points Goolwa Conveyancing would be on a world tour by now!   I am sure many in the PEXA community know Michelle Lihou from Goolwa Conveyancing and it will therefore come as no surprise that today Goolwa Conveyancing smashed through the 200 PEXA transactions milestone. Yay!!   Since January 2017 Michelle and her team have wholeheartedly embraced PEXA and the PEXA Community and it has been my absolute pleasure to work with her as her PEXA Virtual Specialist and watch as she has lead the way in SA from the get go.   I finally had the opportunity to meet Michelle in person for the first time a couple of months ago. As well as being able to put a face to the voice I was pleased to see that her enthusiasm for PEXA and the benefits it provides to firm and her clients together with her determination to make things happen is just as strong in person as it is over the phone.   As a country girl myself I love seeing regional firms taking advantage of opportunities to make their mark in the industry and Michelle together with the support of the firms around about her area have certainly achieved that and more.   Congratulations Michelle and the team @goolwaconveyancing!! Go regional SA!!   ... View more

Thank you PEXA and Emily, TJ & Ana for spoiling us with mug and chocolate and congratulations the other super award winners - Happy Birthday !! ... View more

Thanks Emily, You always have what I'm looking for on the Community - when I need it  - I'm thinking there are more hassles on paper today without them being able to do their "check searches" at the Lands TItles Office in SA ... View more

Love our community .. we all come together with so many different legislations .. I have so much respect for the eastern states and Settlement brokers because of our communication .. (msa) ..I keep on pushing PEXA certified, transfer guidelines .. and now banking blog in SA .. Thankyou so much Emily for helping facilitate the communication xx ... View more

Do you have the latest version of Adobe PDF reader ?   I have a later version of this software (that converts to PDF) and find older versions are unable to open the file ... View more

 I have been puting the discharge of Mortgage registration fee as "Additional fee/ Allowance" - debit to vendor .. it works as it is not an adjustment ... View more

I have been doing the adjustment factor for a couple of months ..(never calculate correctly but easy to override) .. with the latest update - i can no longer put the deposit paid by the Purchaser until the Transfer has been prepared.  As the conveyancer for Proprietor on Title, I like to do as much as I can when I send the invite, (just in case others are smart enough to turn this feature on...)   - can I suggest that deposit paid is not dependent on the preparation of the transfer document.  Incoming proprietor conveyancer is often waiting client instructions prior to preparing the transfer document (which I am not notified of).. Deposit needs to be independent of the Transfer please ... View more

 Love your work Emily,  Can I suggest everybody create a link on their desktop to these guidelines and refer back to them often.  Hopefully these guidelines will reduce the conversations in the workplaces !  I will be referring people to this !! ... View more

I like the guidelines !   They are just that "guidelines"  - they contain nothing that should not already be "minimum" conveyancing practice.   Not much has changed in the Bank's requirements from paper to  PEXA. (Discharge Authority was always 10 clear business days prior to settlement. - payment directions 4 hours prior to Settlement etc)   I would like to see some of the other lenders put up guidelines - I know one takes at least 21 business days to process a D/A - when I see that lender on the title - I advise the client & agent that the Settlement will be delayed as early as possible.   - and I'm sure that that is a lot easier on the clients when they are not told on the day of Settlement "lender didn't sign off on the deal" or "lender moved the settlement date out"   We know and understand that the lender I am referring to has 3 different entities that the Discharge process goes through.   For me - I am happy to work as a team with the Banks - they have to be less flexible than small businesses because of the volumes of transactions - and the guidelines are a way of putting it out there - that they are trying to adhere to them too !   Well done ANZ for being pro-active and having guidelines !!       ... View more

HI ANZ, Hi Nicole,  the error was ours - please accept our humble apologies for the post - I was given the file to sort out for Settlement today - and I did not notice it was for Settlement tomorrow - thank you for your prompt response - as always ANZ is the best lender to deal with on PEXA  - Michelle @EmilyBilling wrote: ANZ have provided the following information and tips when completing a transfer as vendor or purchaser with them. Please let us know in the comments if this is helpful, and if there is further information you'd like added.    Transfer - Sale (Mortgagee on Title)   How to initiate a Sale Request Please provide or advise the client to complete and send the completed Discharge Authority to ANZ. A: via email: releasesdava@anz.com B: Attach a copy of the Discharge Authority into the PEXA Workspace when invitation is sent or as soon as possible   PEXA Invitation Request Please ensure the PEXA invitation is sent as early as possible or at least 15 days prior to settlement Settlement days set shorter than 15 days may impact settlement times Preferred Settlement times: (AEST/AEDT) 11am – 3pm  (All States)   ANZ Payout Process Indicative payout figures are confirmed within 3 business days prior to settlement (including business files) Final Payout Figures are confirmed on the morning of settlement by 10am Please do not escalate unless final payouts are not in the PEXA workspace post 10am the day of settlement Note Payout Figures added to a workspace are indicative until the financial settlement schedule has been signed off by ANZ Business Customers - Business Bankers must confirm payout figures on the morning of settlement which could delay final payout figures being added or finalized by 10am on the morning of settlement Surplus Funds ANZ preference is for the practitioner to manage any surplus funds in PEXA   Transfer - Purchase (Incoming Mortgagee)   How to initiate a Purchase request:  To avoid settlement delays please ensure an invitation request has been sent as soon as possible or at least 15 days prior to settlement and all the relevant customer information is provided up front.   Information required on a PEXA invitation: When sending an invitation please include as much information about the customer/transaction as possible and as a minimum include the following: Full name of the customer Address of property Application number/reference number Note: ANZ will accept all invitations by default and will request additional information via a conversation if a customer file cannot be located.   Preferred Settlement Times (AEST/AEDT) 11am-3pm All States   Transfer of Land (TOL) Please ensure the TOL document is prepared as soon as possible, preferably at the time of workspace creation, or at least 5 business days prior to settlement   Funds Available for Settlement  ANZ will update source tab with loan funds available.  This amount will include all financed fees applicable to the transaction.  Note: If any fees are not financed a conversation will be sent with the total amount of the unfinanced fees.   Total Funds Required for Settlement    If the Customer has provided authority instructions the account details will be updated in PEXA when ANZ has accepted settlement date Please provide total funds required for settlement as soon as possible or ideally 2 days prior to settlement   ANZ Loan Proceeds Loan Proceeds will be finalized and confirmed by ANZ at least 2 hours prior to the scheduled settlement time unless otherwise indicated.   Shortfall of Funds ANZ will confirm the shortfall amount via conversation upon completion of the funds required field.    Day of Settlement Please have your documents and your adjustments on the financial settlement schedule finalized and signed at least 4 hours before settlement. Any amendments made to the financial settlement schedule (post ANZ or practitioner adjustments being signed off) will result in ANZ needing to re-confirm loan proceeds available which could cause settlement delays.   Please leave a comment or question below if you have found this useful, or if you would like further information.    ... View more

ANZ Loan Proceeds Loan Proceeds will be finalized and confirmed by ANZ   at least 2 hours prior to the scheduled settlement time   unless otherwise indicated.   Please ignore my previous post - ANZ - humble apologies - error was ours - you are the best lender to deal with ! ... View more