Hi @cstewart, yes I believe they do. I've just done created two ASP's with mortgagees. One was with the CBA and I'm waiting for them to create the nomination, but at least they've entered the workspace, but the one with the ANZ Bank I'm having issues with as they won't enter the workspace and I've now contacted them as Pexa suggested I do, and I now have to fill out paperwork before they will consent, after which time they will then enter the Pexa workspace. This is a response I got from our Pexa trainer when I queried the process; This should follow the process for paper. The bank won’t consent to a transaction that they haven’t received any notification about. You still need to provide the bank with the Death Certificate and a covering letter confirming that you’re acting in the matter. They shouldn’t just accept the invitation without confirming that you act, as they won’t just consent to any transaction. I would recommend that you send your standard letter first, wait for a response back, usually with some sort of reference from the bank, and then you can invite them into the PEXA workspace. .Sorry I can't be of more assistance. It's hard getting the information you need.
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