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since ‎19-04-2018
‎07-08-2020
Cory
Cory
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Latest Contributions by Cory
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  • Latest Contributions by Cory

Re: NSW document registration timeframes

by Cory in New South Wales
‎31-01-2020 09:00 AM
1 like
‎31-01-2020 09:00 AM
1 like
Hi Belinda   Thank you for the information below.   What is the latest time frames for Notice of Death and Change of Name processing to be made available on PEXA ?   Thanks Cory ... View more

Well Done Westpac !

by Cory in New South Wales
‎10-12-2019 01:30 PM
1 like
‎10-12-2019 01:30 PM
1 like
After conducting more than 800 matters via PEXA I think that Westpac PEXA are ahead of the rest.   With recent matters I have had, they read and acknowledge conversations, upload indicative POF a couple of days before settlement, enter funds available and do all the things that we were told would happen on the PEXA platform and because they do this I don't need to call their settlement booking line.     Well Done Westpac - Credit where credit is due.... and this is not a paid advertisement :) ... View more

Re: NAB - not accepting settlement date until 2 da...

by Cory in Share your Experiences
‎18-11-2019 04:51 PM
1 like
‎18-11-2019 04:51 PM
1 like
This just happened again..... NAB is outgoing mortgagee, all other parties have accepted the settlement date and time apart for NAB.  We call NAB call centre and we get told yes the file is verified and ready to go but they don't accept settlement dates until 2 days before settlement.  We were also advised that they were busy working on other files that were settling before our matter and that 2 days notice is plenty of time.  We are just asking to accept settlement dates and time not sign off.  Other banks can do it why can't NAB ?   I am happy to give PEXA workspace numbers privately ... View more

Re: Digital Certificate Articles | Help Centre

by Cory in Help Centre
‎02-10-2019 02:53 PM
‎02-10-2019 02:53 PM
@BGoodwin  thanks for the practice advice Baz.   Rubber band does the trick and  I'll get another 12 months out of the USB ! ... View more

Re: Digital Certificate Articles | Help Centre

by Cory in Help Centre
‎30-09-2019 04:35 PM
1 like
‎30-09-2019 04:35 PM
1 like
My digital certificate is faulty.  It still works but I have to press it together before I insert it for it to work.  Before it totally breaks how to I get a replacement ? ... View more

NAB - not accepting settlement date until 2 days p...

by Cory in Share your Experiences
‎19-09-2019 10:33 AM
2 Likes
‎19-09-2019 10:33 AM
2 Likes
We just had a conversation with NAB settlements advising that they now only accept settlement dates 2 days before settlement even if they are ready sooner.   I just don't understand the reasoning.  I always accept the settlement date but I still have to order searches, do figures and set up settlement but I accept the fact that is the settlement date to which I must be ready for.  We are only asking that you accept a settlement date which indicates to us that you are ready for settlement.  I get it that last minute issues may arise.  Do we need another status of "ready but not telling anyone just in case..." ?   What if everyone in the workspace took this stance ?    Can someone from NAB shed any light  ... View more

Re: PEXA Release 10.1.1 | 09 September 2019

by Cory in PEXA Product Releases
‎04-09-2019 01:16 PM
‎04-09-2019 01:16 PM
Still no NSW Notice of Death and Change of Name ? ... View more

Registering a Lease

by Cory in Share your Experiences
‎26-07-2019 09:49 AM
‎26-07-2019 09:49 AM
I recently opened a workspace to register 2 leases on one title.  The workspace went to lodging and then stopped for a couple of days.  Then I received via email the requisition from NSW LRS that we had entered "WHOLE" instead of "PART" in the drop down box.   I was advised by NSW LRS to rectify the error that I now have to send the leases down to NSW LRS for them to fix it (kinda defeats the whole purpose of PEXA but that's another conversation for later).   I accept the error but why did PEXA data entry allow me to make the error ?  If there is more than one lease to upload you should not get the option of WHOLE it should tell you that there is an error in your data entry.  The data entry should be a formula along the lines that leases greater than 1 should only be allowed the option PART.  PEXA can you please respond if this can be fixed on the data entry screen ?   I am also not sure how this is going to be fixed because NSW LRS are telling me they have no access to the PEXA workspace and PEXA are advising that i can't cancel or amend the workspace as it has started processing and is locked. So who has the key to open it and fix the error ?  So I now have a PEXA workspace 3/4 of the way through a process stuck on "LODGING" with a pending settlement next week.  Also - we were unable to process these leases on the sale workspace because the names didn't match up.  So act cautiously if you think that registering of leases can be incorporated into a sale/purchase workspace as it was not possible in our case.   I await feedback from PEXA and NSW LRS   Thanks     ... View more

Re: Change of name (marriage), refinance and Trans...

by Cory in Ask the PEXA Community
‎23-07-2019 03:14 PM
‎23-07-2019 03:14 PM
Change of Name are still required to be completed via paper you are unable to complete them via PEXA. Someone from NSW LRS  will probably be able to give you a time frame when it will be available.   Hope that helps ... View more

Re: Lodgement Fees Incorrect

by Cory in Ask the PEXA Community
‎19-06-2019 04:04 PM
‎19-06-2019 04:04 PM
If your settlement is after the 1 July 2019 the new lodgement fees will kick in.  This maybe why the figures are different... just a suggestion ... View more

Re: NSW Notice of Death

by Cory in Ask the PEXA Community
‎08-05-2019 04:52 PM
1 like
‎08-05-2019 04:52 PM
1 like
Hi Travis   This really needs to be given priority.  I don't understand what the constant delay is for being able to process a Notice of Death is or even a Change of Name.  You can process a Transmission Application but not a Notice of Death or Change of Name ?   With the 1 July 2019 deadline fast approaching, a Notice of Death or Change of Name can form part of a conveyance and should be able to be processed on the workspace but they have to be done by paper separately which incurs more time and costs.   What is the issue ?   Thanks Cory   ... View more

Re: How to enter tenants as common in unequal shar...

by Cory in Ask the PEXA Community
‎20-02-2019 04:13 PM
1 like
‎20-02-2019 04:13 PM
1 like
If you are editing the transfer document you should be able to "click" into the individual boxes that show the shares and change them from there. You can change to  30/100,20/100 and 50/100  for example.   Hope that helps ... View more

HELP - PEXA, Revenue NSW & NSW LRS. Change of name...

by Cory in Ask the PEXA Community
‎19-02-2019 12:02 PM
‎19-02-2019 12:02 PM
I have a client who is the registered owner of a property with no mortgage.  It is her principle place of residence. I have the original CT.  She was recently married and now wants to bring her partner on title and change her name to her married name.   We have contacted PEXA, Revenue NSW & NSW LRS and have been told both that this can be done on PEXA and it can't be done on PEXA.  Can you all please reply to me and let me know what the answer is ?   SURELY this should be able to be done on PEXA and if not why not ???   thanks   ... View more

Funds required to settle - Outgoing mortgagee

by Cory in Ask the PEXA Community
‎13-02-2019 09:59 AM
4 Likes
‎13-02-2019 09:59 AM
4 Likes
PEXA - can you please add a facility similar to "total funds required to balance" for incoming mortgagee for the outgoing mortgagee ?   When acting for a vendor we advise the banks 2-3 days in advance as to how much money they will be receiving.  We then get a conversation back saying that even though we have advised the bank of the total funds they will be receiving, they will upload the POF on the morning of settlement then WE have to do the simple calculation of "funds received - POF = surplus funds" and then advise the bank of the surplus funds amount, then the bank will go back into the workspace and enter the surplus funds amount.  This is double handling.  Why can we not advise the bank of a figure,as soon as known, enter the figure and then the banks balance to that figure just like we do when acting on a purchase.  Surely its the same principles and it is a far more efficient and effective way to handle the process ?   I would appreciate feedback from PEXA and the representatives of the banks that monitor PEXA Community   Thanks ... View more

Re: Whole of Shortfall Funds Uploaded

by Cory in Ask the PEXA Community
‎22-01-2019 02:23 PM
1 like
‎22-01-2019 02:23 PM
1 like
yes, they should only upload what you have requested not everything they have.     You are right to go back to them and state that you have advised them of the exact amount and that is all you require.  I often find that with these types of conversations it is just lack of training from the banks. ... View more
  • Tags:
  • Banks=law unto themselves

Re: Settlement Notification - Order on the Agent (...

by Cory in Ideas and Suggestions
‎20-11-2018 03:46 PM
3 Likes
‎20-11-2018 03:46 PM
3 Likes
I raised this back in June this year with PEXA and the reply was "unfortunately uploading logos and patching them through to emails PEXA generates is harder than it sounds. Perhaps a future release will include it."     Most legal practitioners simply don't use the feature on the PEXA workspace due to this and just process the orders manually.   It needs to be raised by more practitioners for it to be changed. ... View more

Re: BANKS ARE NOT TAKING THIS SERIOUSLY

by Cory in Share your Experiences
‎09-11-2018 01:04 PM
4 Likes
‎09-11-2018 01:04 PM
4 Likes
I agree - I just spent 40 minutes on the telephone to ANZ because they could not be bothered to read a one line conversation I sent at 9am this morning.  They went into the workspace at 11.30am signed off and left - could not be bothered to ready ONE LINE !!! when I asked ANZ why they could not read one line I was told that they are really busy on Friday's with settlements.  GUESS WHAT ?  this is a busy industry.  I have been busy for the last 18 years and that is not going to change !!!   When  will someone - anyone from the banking industry listen to and help frontline conveyancers ?? I am not talking about meeting with our governing bodies for a bit of back slapping and hand shaking, I am talking about listening to fixing these communication and workload issues.   I invite any bank representative to come into our office and watch what happens from the conveyancing side of view with PEXA settlements and MAYBE just MAYBE we can start solving some of these issues.     ... View more

Re: unread conversations no longer being listed on...

by Cory in Ask the PEXA Community
‎22-08-2018 10:59 AM
1 like
‎22-08-2018 10:59 AM
1 like
We noticed this too.  It was better when they showed up on the dashboard ... View more

NAB and Transfers

by Cory in Ask the PEXA Community
‎22-08-2018 10:24 AM
3 Likes
‎22-08-2018 10:24 AM
3 Likes
Can NAB and PEXA get together to sort out NAB's requirement for the legal rep to provide a hard copy of the transfer after exchange ?  The Transfer is uploaded on the PEXA documents why does it need to be manually printed out by the legal rep and then forwarded to the banker who then forwards it to another department who then forwards it to NAB PEXA ?  Whilst I believe that the mortgagees cannot see the Transfer until it is in "prepared" status surely PEXA can allow them to see something that will meet their requirements ?  Far too much double handling and I am not asked this by other banks they all seem to be happy with the status of the Transfer that shows on the PEXA workspace. ... View more

Bank Blog #2 - Suggested question to the banks

by Cory in Ask the PEXA Community
‎14-08-2018 09:30 AM
7 Likes
‎14-08-2018 09:30 AM
7 Likes
Thank you Marielle for your blog in relation to the banks.  It was extremely informative. The one thing that always comes up with banks is their workload and how as conveyancers we make it difficult for banks because we try to contact them too much.  We try to contact them because we are acting for humans (clients) in one of the most important transactions of their life.  These clients ask us questions and are on set time frames that need to be met otherwise there are financial and emotional consequences.  I have been doing conveyancing for over 18 years and have spent endless hours on the telephone waiting for banks.  I now write conversations (not high importance) on PEXA to banks and wait for a reply.... 24-48 hours pass and even 1 week will pass and I do not get a reply that is when I re-send the conversation and mark it "high importance" and start reverting back to calling the settlements booking line and go back to waiting anywhere from 15-40 minutes. I also mark conversations on the day of settlement "high importance" because they are !   This industry is high paced and stressful.  We are all busy and as conveyancers we adapt.  If the workload becomes too much we work more hours or employ more staff.  I am so sick of hearing that banks are busy and have high workloads and we as conveyancers need to be more patient and not be so needy in wanting our matter to settle on time or asking relevant and important questions.  Why don't banks employ more staff and train them?  has that ever been considered a remedy to the banks high workloads or is it just easiest to blame conveyancers for doing their job ?   Marielle, I would really appreciate if you could ask the banks next time you meet as to why they simply do not employ more staff and train them.  A reply that they cannot afford it is not acceptable given the amount of profit that banks make.   I look forward to bank blog #3 ... View more

Order on the Agent - New option in property inform...

by Cory in Ask the PEXA Community
‎20-06-2018 03:55 PM
‎20-06-2018 03:55 PM
I have used the new Order on the Agent option in the Property Information selection a couple of times now and some of the agents have complained that they are not on letterhead.  One agent was going to contact Fair Trade to confirm if they were acceptable.  I tried to insert my logo into the PEXA system but it would not allow this.  has anyone else had this type of feedback from agents ? ... View more
Category:
  • Document Preparation

Re: NAB Transfer Checklist

by Cory in Help Centre
‎19-04-2018 01:39 PM
‎19-04-2018 01:39 PM
I have done over 150 PEXA settlements and i am constantly battling with banks to upload surplus funds ... View more

Re: NAB Transfer Checklist

by Cory in Help Centre
‎19-04-2018 01:03 PM
‎19-04-2018 01:03 PM
I am with Marcus Liley - Why is it the practitioners responsibility to upload surplus funds ???  NAB DA clearly asks the client which account they want surplus funds deposited into.  Therefore the client is authorizing NAB to handle the surplus funds not the practitioner.  If banks do not want to offer their clients this service they should remove it from their DA's.  Also i do not understand why the banks are so reluctant to upload surplus funds as it is an opportunity for the bank to liaise with their clients to invest the funds, assist with another purchase or depositing the funds into a term deposit.   With due respect, Matt Kerr, I believe that the banks are reluctant to upload surplus funds due to liability and work loads it not about making the process smoother because if that was the case the bank would be uploading them. ... View more

Re: Bank timing guidelines - need to be 24 hours p...

by Cory in Ideas and Suggestions
‎19-04-2018 12:50 PM
‎19-04-2018 12:50 PM
I agree.  I do not understand that prior to PEXA you could call up the bank 2 days before settlement and get these figures but now with PEXA they are not uploaded until the last minute.     ... View more
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