My suggestion which has fallen on deaf ears is a simple yet I believe would be effective. I asked PEXA to grey out the workspace - kind of like when you are too late to renew your licence and you literally cannot enter the information or process it. The banks should have a time limit like everyone else in the world. The payout figure/loan advance should be completed the day before just like it used to be with paper. You sent off the cheques the day before, there was no stressful last minute rubbish happening. PEXA seem to be able to grey out conversations with the other bank, we are now not allowed to converse with them but for some reason they cannot grey out and impose time limits on the banks. There is no accountability and enforcing the accountability is not happening either - bottom line, banks own most of PEXA therefore have a monopoly when deciding how it works.
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