Dear Ames, While I appreciate that creating a source account for vendors (and other roles) has some operational challenges for PEXA. Could a workaround be extending your existing trust account functionality to a limited number of dedicated PEXA trust accounts managed by your customer support, with the appropriate level of PEXA management sign-offs? The practitioner's firm could execute a separate agreement with PEXA for this a specific undertaking. Your customer support could undertake a set of challenge statements (or SMS codes) with the practitioner as a means of VOI. I appreciate this is taking a non-traditional approach to a trust account and PEXA's purchaser centric funding system. However, the PEXA practitioners need a workaround while you develop a permanent solution.
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