Bank's are accepting the date and time for settlement and then, with no communication to the relevant party, are not signing off on time. This causes the solicitor/conveyancer additional work and stress which filters down to their clients - the bank's customers are put at potential physical and financial risk due to the bank's lack of care, diligence and communication. Today I had a settlement due at 2.30pm, though my client's additional funds were available in their account for over a week the bank did not transfer them for settlement until 3.40pm - an hour and 10 minutes after the due settlement time. Simultaneously, the vendor's discharging, though they have uploaded documents, accepted time and date for settlement and uploaded the payout, have not at 4.12pm, signed off notwithstanding the Solicitor for the vendor chasing them on several occasions requesting they do so. This mindset for banks is not going to change unless the banks are held accountable for the delays and as it seems they only care about money, similarly to a purchaser being the cause for a delay of settlement, the banks should be charged an or half hourly rate for each delay caused by them over the agreed time. Extremely annoyed and frustrated at the lack of care and integrity of our banks Leah
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