About MeganTenn

Hi @mk_5,   If there is a Mortgagee on Title and they are providing consent to the change in manner of holding, you will need to invite them in as CT Controller.  If the bank require a refinance (as the terms of their mortgage are changing or the registered proprietors are refinancing), you will need to invite the discharging mortgagee as Mortgagee on title and invite in an Incoming Mortgagee as well.   You will also need to add a settlement date to the workspace and complete a duties form and stamp, even if the transaction will be non-dutiable.  As the workspace will have a settlement date, you will need to pay for the transaction from Trust funds or if there is a refinance, the fees may be paid as part of the refinance.  The fees are unable to be direct debited from your account when there is a settlement date.   Hope that helps, if you would like any further clarification or assistance, please let us know!    ... View more

Hi @StevieJ,   It depends on what you need the Mortgagee to nominate the title for.  If they are nominating the title to a paper instrument, they may receive a fee for nominating in the Mortgagee on Title (MOT) role:   Extracted from https://www.pexa.com.au/fy22-pricing-schedule **Note: A fee will be applied if you nominate an eCT to a paper instrument in a role other than of CT Controller (e.g. in the role of Proprietor on Title or Mortgagee on Title).    If you need the Mortgagee to nominate to a Transmission/Survivorship or similar document, they won't incur a fee for nominating in the MOT role.  However, inviting them in as the correct role does give them clearer direction as to what they need to do in the Workspace (e.g. MOT = they will need to create a Discharge of Mortgage, CT Controller = they will only need to nominate the title).   If you only sent the invite in the last day or so, I would recommend cancelling it and sending it in the correct role.  If you sent it a few days ago, I wouldn't worry too much as it would have moved up their prioritisation list by now and you don't want to go back to the bottom.    Hope this helps!   ... View more

Hi @Keelins,   It all depends on the types of transactions being submitted via S104.  Unfortunately we don't have any visibility over how long the transaction will take to register once it is lodged, but you can call the Land Registry and quote the dealing number to get an update.   You can find the dealing number by going to the Documents screen, clicking on the S104 to see the drop down and the dealing number is in the middle.   If you have any questions, please do not hesitate to reach out to your PEXA contact or our Support Team.   ... View more

Hi @mli89,   @fgbaxter is correct, at the moment the change of name must be lodged via a S32 under "Other Documents" in PEXA.  The workspace can be created in the Proprietor on Title role and no settlement date is required.  A Nomination (or Consent) will be required, in particular if there is a bank.   I would recommend reviewing the Victorian Land Registry's 'Guide to Residual Documents' on their Fees, Guides and Forms page to see their specific requirements.   We will also be introducing a new residual document in Release 14.0.0 on 10 May 2021, which will be a specific document to change a Registered Proprietors name and/or address.  You can view the Release Notes below for more details:   https://community.pexa.com.au/t5/PEXA-Product-Releases/PEXA-Release-14-0-0-10-May-2021/ba-p/22298   Hope this helps!    ... View more

Hi @kcn,   Unfortunately this isn't possible when settling via PEXA.  Stamp duty must be paid at settlement and will come through to the PEXA Platform as a payment once the duty has been assessed.    If you would like to go through this process or have any further questions, please feel free to reach out to our Support Team (1300 084 515) or your PEXA Partner (if you have one).   Hope this helps!   ... View more

Hi @migration_harrysonglawyers,   A change in manner of holding can be done via a Transfer of Land.  Simply represent the proprietors on title on the participants screen, create the transfer of land and when selecting the Transferees, you can select the current registered proprietors again, but in their new manner of holding (e.g. if currently registered as tenants in common, you can now select joint tenants).    There is also an option under consideration to change from 'Monetary' to 'Change in Manner of Holding'.   Hope this helps! ... View more

Hi @Cyndal,   Thanks for reaching out.  Unfortunately the way that PEXA and the Duties Online system are integrated, the stamp duty payment is automatically generated into the Financial Settlement Summary and must be paid at settlement.  The payment cannot be deferred for a later date, even if the assessment is complex.   Hope this helps!   ... View more

Hi @Keelins,   The Land Registry recently made a change, so only one Applicant/lodging party needs to be added to the Participants screen in the workspace for the purpose of completing the S104 document.  The paper instrument(s) that you attach to the S104 will need all applicable Applicants/lodging parties.   Hope this helps!   ... View more

Hi @mel1 ,   If you need to register the Transfer with the Land Registry, you can do this by creating a workspace as Proprietor on Title, representing the individuals, adding a secondary role as Incoming Proprietor and creating those individuals again, but including the Trust details on the Participants screen.  Once you create the Transfer and Aquisition, you will be able to stamp the transaction as complex on Duties Online.   If you don't need to register the Transfer with the Land Registry, then you may be able to lodge a paper transaction through DOL complex stamping, just with the paper documents required.  It will all depend on the requirements of the Land Registry and State Revenue Office as to whether they want a new transfer registered or just stamped, as the registered proprietors are not changing and Trust details don't get registered on title in Victoria.   If you need any assistance with this, please do not hesitate to contact our Support Team (1300 084 515) or your PEXA Partner directly.   ... View more

Hi @GeorgieKLP,   Thank you for reaching out, I know this one can be a little bit tricky.   When lodging a S104 Residual Document (or SPEAR transaction) through PEXA, you need to convert the paper title to electronic first by emailing the Land Titles Office (LTO) and asking them to convert it.  You can only convert a paper title to electronic via PEXA if you are lodging a standard document, e.g. a Transfer.    Once the LTO have converted the title to electronic, you will need to open a new workspace (separate to the S104 workspace) as CT Controller with the title particulars and no financial settlement.  Once created, go straight to the Documents screen, create Nomination to paper instrument, name the document you are nominating it to (what you are lodging via the S104) and the parties named in that document.  Save and sign.   The most important thing to remember is to convert the title to electronic first and nominate the title before you lodge the S104.   If you ever have any questions about completing a S104, or anything else, please feel free to reach out to the PEXA Support Team or your PEXA Parter/PDS directly.  We're always more than happy to help!  ... View more

Hi @AeYco,   There are two ways you can provide eCT control to a bank for the purposes of registering a mortgage:   1. You as the eCT Controller can create a separate workspace, create a document called Transfer of eCT Control, select the bank you are transferring control to and once the bank accept the invitation from their end, they will have control of the title; or   2. The bank can create their mortgage workspace, invite you in as the CT Controller, you create the nomination of title to their mortgage and once the mortgage is lodged, eCT control will transfer to the bank.   In your above example, the bank have opted for option 2, so all you need to do is wait for the bank to create their mortgage first, then create and sign a nomination - selecting "no" to retaining eCT control after the transaction - and the bank will be able to select how they want the title issued back to them.     Hope this makes sense, feel free to reach out if you need anything further! ... View more

Hi @Yvette,   Depending on the setup of the Caveat (in this case, Purchaser's Caveat), a withdrawal of caveat may not be required and the parties can remain unrepresented.  Depending on the Land Registry rules of the State, the caveat may automatically lapse. If the Caveat needed to be withdrawn the parties would need to be represented, but an additional role of 'Caveator on Title' would need to be added to the workspace.  As you are in the role of 'Incoming Proprietor' you cannot represent a party in another role without adding that role first.     I hope this helps!  ... View more

Hi @Eliza,   If the document is being lodged via PEXA, then you will need to be invited into that workspace as the CT Controller so you can nominate the title, making it available for the transaction within the workspace.     If the document is being lodged via paper and you have a paper title, you will need to hand over the paper title at settlement, as usual.   ... View more

Hi Louise,   Great question!  When lodging a Transmission or Survivorship Application via PEXA, the fees are setup to direct debit from your office account, so you do not need a trust account for these types of standalone transactions.   If you are lodging a transfer to beneficiary, as there is a settlement date associated with this transaction, funds cannot be debited from office, but you can use the PEXA Source Account to cover the cost of this type of transaction.   You can find further information about the PEXA Source Account here: https://community.pexa.com.au/t5/Ask-the-PEXA-Community/PEXA-Source-Account-Critical-Information/m-p/7585#M1529 ... View more

  TRANSFERS: WHO SHOULD DO WHAT, WHEN     We received quite a few questions across the three webinars. We have collated the most frequently asked questions and responses below.     Q:  How should the Discharge Authority be provided to the Mortgagee on Title?     A:  Please  refer to the Bank Transfer Tips and Discharge Authority (DA) preferences, to check where the DA should be sent. Links to these pages are available  at the end of this post .     I n addition to forwarding the DA to the  m ortgagee  via their preferred channels ,  we   recommend that you  upload the DA to  the  Files  screen within the  workspace.      You should also  tick the checkbox “D i s charge Authority s ent”  on your workspace summary screen if the DA has been sent to the mortgagee.     Q: We need the  banks  to be more responsive with conversations.     A: The  banks  acknowledge there is room for improvement in this area and are looking at new and innovative ways to support and streamline their processes.     In the meantime, we would like to provide some context and background. Major  banks  can receive over 1,000 conversations each per day  (as at 18 December 2018),  with approximately 75% of these marked as high importance.      To minimise the number of messages each party receives, please send conversations to the relevant participants only. Please mark messages as high importance only on the day of, or day before settlement. Ensure that you are not asking a Bank to complete a task outside of  the  Guideline s time frame .      Q:  Banks  are slow to upload payout figures and surplus funds.  Is this being addressed?     A: Our most recent data shows that 84% of final payout figures are entered by 10am day of settlement. Surplus funds can only be entered once the Practitioner has advised the amount of surplus available for collection. Banks have  a number of  initiatives, processes and system changes underway to streamline completion of the  F inancial Settlement Schedule .       It is also important to note that while t his  may appear to be a simple process ,  there are complexities to be aware of.     For example, the provision of payout figures by 10am are challenging in more complex scenarios involving partial discharge or substitutions/swaps and linked or simultaneous settlements,  or  where there is last minute activity on the loan account.       Sometimes th e reason for  delay  is  not evident to all participants in the workspace.  This can include   scenarios  where the discharge authority is received late ,  or when last   minute changes are requested by the customer .        Payout figures are a key focus for the  banks  and new functionality will arrive  in the near future  to further drive efficiency in this space.      Q:  Banks  are signing things last minute. Is this being addressed?     A:  We are working with the banks to develop tools for greater visibility  over  workspace status and enhanced workflow management.    Similarly, new functionality will be implemented soon to assist practitioners with identifying when tasks should be completed relative to Transfer Guidelines.      We are also developing additional notifications and alerts  within  the workspace to help parties identify outstanding steps and action them in a timely manner.      Just as the banks work to refine their processes, it is important for practitioners to ensure they  a re ready to go ahead of time. Continued collaboration between all parties in a workspace will ensure the smoothest possible transaction.     Q:  Are there any consequences for breach of the Transfer Guidelines?     A: The Transfer Guidelines have been developed to assist members with what they should be doing, and when, to help ensure the timely and successful completion of a PEXA settlement.      Banks have  requested   and  currently receive regular reporting on adherence to Guidelines to indicate areas that need improvement.      The Industry will be revising  the  Guidelines in early 2019, which will build in more robust requirements including guidance on timing and completion of tasks.     Q: Can the PEXA fees go in earlier?     A:   In order for  PEXA  fees to be automatically populated in the ‘Adjustments and  Payments“ tab  on the settlement screen, all of the documents need to have passed lodgement verification.     Lodgement Verification is the process where the documents are reviewed and returned from the Land Registry with a Document Verification Result, at which point the PEXA  fees  and lodgement fees are returned.      The earlier parties have their documents prepared and verified, the earlier the fees will generate in the workspace.     Q: Who should enter the payments to  the authorities and w hen should they be entered in?     A:  There is currently no Transfer Guideline around who should enter the payments to the authorities.  Some practitioners will enter it as the Incoming Proprietor to match the process for paper, where the Purchaser’s representatives would collect the cheque at settlement.  Some practitioners enter the payments as the Proprietor on Title  to  show they have approved the adjustments.     This is a matter we intend to address in the next version of the Transfer Guideline s .      Links   Transfer Guidelines   Bank Transfer Tips   Discharge Authority preferences   The Bank Blog   ... 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Hi @NY2201,   When creating a workspace from a Proprietor on Title role solely, the Transfer of Land is only required to be signed once by the practitioner on behalf of both Proprietors, including the one remaining on title.   Kind regards, Megan Tennyson PEXA Partner (VIC) Partner Program  ... View more

Hi @GeorgePolus,   I think the main improvement they are looking for is the allowance to pay for a standalone transfer from office instead of trust, as many firms won't get funds up front from their client when lodging a standalone.   Even if this could be a minor improvement - regardless of removing settlement time etc. - that way the transaction won't be delayed.  If there could be some sort of threshold where funds will be allowed to be drawn from trust.  A standard standalone transfer will cost $307.00 in VIC - 2x PEXA fee and a non-monetary transfer of $85.90.  This would improve the experience greatly for those family law and estate firms.   Thanks, Megan ... View more

Hi @Marty   Thanks for your feedback!    Ideally, if the practitioners could add their users to any/all applicable workgroups that they need to be in (including any that they may be required to cover for in the future), then it would give the individual user the option to select the workgroup(s) they want to view at any given time.     This would mean the user can view workgroups they have permission for, but not workgroups they are not allocated to.  It also means they wouldn't need to see all files for all workgroups at the same time (which is how we currently have it), instead they could see just the files within a single (or multiple) workgroup(s) at any give time.   I imagine it would appear as a small box in the top right corner of the users dashboard, something like:   Workgroups:  [  View All  ]  [  ]                         [  Williamstown Workgroup  ]  [ * ]                         [  CBD Workgroup  ]  [  ]                         [  Geelong Workgroup  ]  [ * ]   So in the above scenario, the user would be able to see all files for Williamstown and Geelong, but wouldn't see the files for the CBD office, making it easier to locate the file they are looking for.   I'm just finding that there is a larger call for this as the use of PEXA expands within firms! ... View more