We are experiencing dreadful problems with EVERY TRANSACTION with ANZ, ANZ just letting us down in every way. Incompetent. Don't respond to conversations. Don't answer phones (on hold for hours). Cannot follow instructions. Settlements roll over and over and over..... This Platform is unusable and unworkable if the Banks cannot cooperate with basic process and time frames. As a result our angry clients incur expense due to delay, removalist trucks waiting in driveways, default penalties, loss of law firm staff productivity due to monitoring screens etc. the list is endless. ANZ - start taking your role seriously - Remember - it is your clients' that you are letting down. We are making sure that they are acutely aware of your inability to facilitate smooth transactions.
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