Speaking to our local Council today and we were advised that Councils would appreciated a further generic destination for additional fees e.g. Legal Fees on Debt Recovery, Sundry Debtors, Trade Waste Collection, Curb and Guttering Fees. Payments made to such generic destinations should also include the property number for council's reference and have provision to stipulate which fee is being paid. This would be appreciated by Councils as at present the only payment destination available for such additional fees is "water rates" involving Councils then having to journal such payments into the appropriate other accounts within their ledgers. BPay details will need to be added,
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In June we completed a NSW Discharge of Mortgage through PEXA with NAB and it was all processed smoothly however, this week we attempted to process a Discharge of Mortgage for another client with ANZ Bank and whilst ANZ Bank initially accepted the PEXA Workspace they subsequently advised by email (rather than a conversation through PEXA) that they would not process the Discharge of Mortgage on PEXA and are requesting us to post a cheque to their Melbourne office for the discharge/registration fees and will lodge the NSW discharge themselves via paper. There is no money owing on the mortgage, the mortgage was paid out years ago. Has anyone else had this occur?
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