Dear all, I am representing an incoming mortgagee, and am wondering whether I am required to submit a VOI document on the workspace under 'files', or to just keep the physical VOI as evidence on record. As far as I understand, when signing the documents on PEXA, ticking the box to say I have taken reasonable steps to verify the identify of my client is sufficient as a VOI. Can somebody please shine some light on this for me, as previously Landgate would not accept or process a transaction without a Verification of Identity form. Thank you in advance.
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