Hi @Lenny1 As of 20 April 2020, LUV has put in place arrangements to reduce the number of paper Certificate of Titles (pCTs) printed and to support customers and staff working from home in response to the evolving coronavirus (COVID-19) situation. In PEXA you will not have any option in the issuing instructions within a workspace to select paper format. Once the document is lodged you will need to complete an Application to convert an Electronic Certificate of Title to a paper Certificate of Title and submit this to LUV.
... View more