When FMS is already a Participant in the workspace acting for the Incoming Mortgagee, and can see the Transfer and Form 24 are already sitting there prepared in PEXA, why does FMS then also require a paper TOL be prepared and sent to them before verifying? It has lead to the absurd outcomes where I am having a conversation with FMS in PEXA about why they haven't accepted the settlement time, and they answer "because we're waiting for the TOL".
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