Hi Peter,
Thanks for joining the community and especially for your contribution to it.
Our industry, like many others, is undergoing a major transformation as it engages with digital technology. We all have a wonderful, one in a generation, opportunity to re-examine the way things are done, and how we work together in this industry. The banks are also involved in this and they are also seeking to re-invent the way they do things, and manage that change.
Posts like yours are just fabulous because they provide us all, including the banks, with the opportunity to identify issues, and face into change that will make the whole industry better. So your contribution really matters, and we take these posts seriously. We will be using your feedback for banks and others in the industry to help focus on driving change and removing the pain points in old processes. We are all part of this new industry landscape, and it really does need a whole of industry effort to make that change. Thank you again for taking the time to record these issues, it does matter, and we will take it forward on behalf of our industry to appropriate forums.
Mike Cameron
Group Executive, Operations
PEXA
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