About Kate_Camilleri

  Hi @genlobo ,    We'll reach tomorrow to resolve this issue with you.    Thanks   Kate.  ... View more

  Hi @NG ,    All Financial Institutions that transact in property in PEXA-active jurisdictions are registered or represented in PEXA. Whilst not exhaustive, this list of Authorized Deposit-taking Institutions might be a useful reference for you: https://www.apra.gov.au/register-of-authorised-deposit-taking-institutions   Thanks,    Kate.  ... View more

  Hi Jennie,   I just sent you a direct message. If you click on your profile on top right corner you should be able to access it. Let me know if you are unable to access it.    thanks   Kate.  ... View more

Hi Cate,   The PEXA transaction service fee for a Caveat (without financial settlement) is $16.39 (single title). Further details can be found here:  https://www.pexa.com.au/pricing.    Note: The PEXA fee is separate from the statutory lodgement fees, which are set by each jurisdiction’s Land Registry.   Hope that helps.    Kate.    ... View more

 Planning is underway Jules, more information is available here:  https://www.lawsociety.com.au/sites/default/files/2021-02/Letter%20to%20ORG%20-%20Real%20Property%20Amendment%20%28Certificates%20of%20Title%29%20Bill%202020%20-%205%20February%202021.pdf ... View more

Thanks @JulesM  and @Morri   Also noting that  NSW are moving to cancel all paper CT's and eCTS, removing the requirement to lodge Consents Documents.  Target date is Aug 2021.  ... View more

  Agree @SarKlar  and @GMW  these are excellent suggestions and we have passed them onto the Banks. There are some encouraging innovations in this area; as you've noted in recent times some banks have moved their DAs online recognising the benefits of reducing reliance on paper processes and the increasing prevalence of digital mortgages (electronic documents signed digitally or through internet banking) might be seen as a precursor to further improvements to the discharge experience for all parties involved.  Thanks and please continue to post your ideas, suggestions, concerns here as well as using the 'feedback' tab in the workspace.    Kate.  ... View more

Hi Leah,   Thanks for you post and I am sorry you and your client have had such a poor settlement experience. I would grateful if  you could direct message me with further details  or alternatively reach out via your PEXA Direct Specialist.  Thanks, Kate.  ... View more

Hi Jackio,    Thanks for your post. As per the Transfer Guidelines, Banks are required to provide an indicative payout figure 16 business hours before settlement and a final payout figure by 10am on day of settlement. They receive weekly reporting on how wel they have aligned to this requirement. See here an earlier post by Westpac/St George on why payout figures are updated/finalised on the day of settlement.    Thanks,    Kate.  ... View more

@France , thanks for your post and I am sorry that you had a less than optimal settlement experience. There are a number of channels through which to provide feedback, both general and workspace-specific:    1. In each Workspace there is a persistent "Feedback" tab on the right-hand side, use this to provide feedback at any point as the settlement progresses, your feedback will reviewed and actioned.  2. At the end of some settlements a survey will be presented, we encourage you to use this to rate the performance of other participants and provide feedback. Banks receive ratings and feedback in monthly reporting and they use it to plan and prioritise their improvement initiatives.   We're always looking for ways to improve the settlement process, please feel free to DM me for further follow-up.    Kate.  ... View more

Great milestone  Bolt Burchill Tranter - congratulations! ... View more

  Hi Allan,    General information about second mortgages and duplicate CT's is available in this post:  https://community.pexa.com.au/t5/Frequently-Asked-Questions/How-do-second-mortgages-work-in-PEXA/ba-p/729 But please direct message me with further details of the settlement so we can help get it resolved with the Banks involved,    Thanks,  Kate.  ... View more

  We understand your frustrations in relation to tasks not being completed in time for settlements to take place at the date and time agreed by all Parties.   Industry Transfer Guidelines require all Parties to meet timeframes in relation to completion of workspace tasks. Banks are required to enter indicative Payout figures 2 days before settlement and Loan Proceeds 5 days from Settlement. Banks are provided with regular reporting on their adherence to these and other Industry Guidelines and have used, and continue to use this information to drive improvements in their processes, systems and training.   Practitioners are encouraged to provide feedback on Bank performance in specific workspaces via the workspace survey and using the Feedback tool in the workspace. This feedback is received by Banks and an increasing number of Banks are reaching out to Practitioners to follow-up.   Recognising that a standard transfer requires timely completion by all four parties of time-critical, interdependent tasks, PEXA is working with the major banks to roll out new tools to assist with workflow management and is introducing a new FSS Summary that assists with orchestration of the tasks required to effect financial settlement. Further work is planned to build guidelines into the workspace to provide greater transparency for all Parties to see what needs to be done when, to meet settlement.   So please keep the feedback in workspaces coming as the Banks do receive and use it, please know that performance is monitored and guideline adherence is taken very seriously and look for more information posted here on Community about new system functionality designed to improve the settlement experience for all Parties.   Thanks,    Kate.    ... View more

Hi @Larkin  thanks for your post. Here’s a link to the Consent process in our help centre: https://community.pexa.com.au/t5/forums/replypage/board-id/Ask_A_Question/message-id/6406   If you do a search on “NSW Consent” you can find lots of further information.    I hope that’s helpful, post again if you have any further questions.    Thanks,   Kate.  ... View more

  Yes @AaronG and @JoyD, the Banks are currently revising their Refinance Guidelines, but some guidelines around Consents will be coming soon. It would be great if you could post some suggestions below for what Consent Guidelines might include. E.g Invitation acceptance timeframe, additional information to include in the invitation, Practitioner and Bank tasks and timeframes.  ... View more

Hi @LWeal and @lornafoley , thanks for raising this, we're working on a solution that is likely to cater for this scenario. I will provide more d etails as soon as I can.  ... View more

Hi @karzkeenan    Yes Refinances with these additional requirements are routinely done on PEXA. The PPSR release is uploaded into the workspace prior to settlement, and the Bank Guarantee is swapped before or after Settlement, sometimes with support of the industry undertaking available here under Electronic Conveyancing – Significant commercial refinance transactions https://www.ausbanking.org.au/banks-in-australia/industry-standards/   Please feel free to direct message me to discuss these options in more detail.  thanks   Kate.  ... View more

  Thanks Caz, other Lenders have expressed interest in this enhancement so we will add it to the list for consideration.  Kate.    @Beck  ... View more

  Thanks Vanessa.    We are always keen to get suggestions on how to make the Refinance process more efficient.  Can you provide some more information, perhaps an example, of the current issue?  I understand it as: A new Lender provides finance on the condition that specific existing loans are paid out. Currently, all the new Lender can see in the FSS is loan payout amount/s, but no details as to the accounts to which the funds will be directed. Therefore, they can't ensure the conditions of the loan have been met.  There maybe some privacy issues in relation to making account details from an OFI visible to a new Lender in a workspace, but with your confirmation that I have understood the requirement/scenario, we'll provide feedback on feasibility of the change you've suggested.  @IsaacK  @AvinaAl  Thanks,  Kate.  ... View more

Hi @JulesM,  LRS have recently published this guide advising how to process old discharges of mortgage:  http://www.nswlrs.com.au/?a=223657 Let me know if you need any further information.  Kate.  ... View more

  Hi Dalton,  The  Guidelines are structured to drive (encourage) the completion of tasks as early as possible, and with the exception of FSS tasks, do not specify "no later than" timeframes. It might be timely to reconsider this, and the best forum is the fortnightly Banking Operations teleconference. Let me know if you need details.  Thanks,  Kate.  ... View more

Hi @Dalton1,  Here is the industry guideline for PEXA transactions:  10. DOCUMENT COMPLETION AND SIGNING Task: Where there is a mortgage on the title, the   Mortgagee on Title     also creates and signs the Consent document for both an electronic and paper Certificate of Title. Timing: Once the Discharge Authority has been received.  Thanks,  Kate. ... View more

Hi @sjdlaw I appreciate the frustration, sometimes this occurs when a transaction moves between the paper and electronic pathway, can you please direct message me the details and I will follow-up.  Thanks,  Kate.  ... View more