Thanks Vanessa.
We are always keen to get suggestions on how to make the Refinance process more efficient.
Can you provide some more information, perhaps an example, of the current issue?
I understand it as: A new Lender provides finance on the condition that specific existing loans are paid out. Currently, all the new Lender can see in the FSS is loan payout amount/s, but no details as to the accounts to which the funds will be directed. Therefore, they can't ensure the conditions of the loan have been met.
There maybe some privacy issues in relation to making account details from an OFI visible to a new Lender in a workspace, but with your confirmation that I have understood the requirement/scenario, we'll provide feedback on feasibility of the change you've suggested.
@IsaacK
@AvinaAl
Thanks,
Kate.
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